Refund & Cancellation Policy

At MAHAPOSH (mahaposh.ai), we aim to deliver reliable POSH compliance services that meet the unique needs of every client. Since our services involve consulting, training, and digital resources, we encourage you to review service details carefully before booking.

Cancellations

Once a service is booked and payment is completed, cancellations are generally not permitted.
In exceptional cases (such as duplicate payment or technical errors), you may contact us at support@mahaposh.ai within 48 hours of the transaction for review.

Refunds

Non-refundable services: All POSH compliance services, training sessions, and consulting packages are non-refundable once booked.
Duplicate/failed transactions: If your account is debited multiple times for the same order due to a technical error, we will process a full refund within 7–10 working days after verification.
Service not delivered: If a paid service is not delivered due to our fault, you will be eligible for a full refund or rescheduling of the service.

Rescheduling

If you are unable to attend a scheduled training or consultation, please inform us at least 72 hours in advance. We will work with you to reschedule without additional charges.
Last-minute no-shows will not be eligible for rescheduling or refunds.

How to Request a Refund

To request a refund in the limited cases above, please email support@mahaposh.ai with:

Your name
Order/transaction ID
Date of purchase
Reason for refund request

We will review the request and respond within 5 working days.

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